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[24]7.ai has customers in many industries, including agencies, education, financial services, healthcare, insurance, retail & e-commerce, telecom, travel and hospitality, and utilities. [15] The company's contact centers were originally located in Bangalore and Hyderabad, India, and in the Philippines.
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Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...