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  2. Meet the $465 million startup UPS acquired that helps solve ...

    www.aol.com/finance/meet-465-million-startup-ups...

    The challenge has been exacerbated by customer expectations that returns should be free. Amazon, as the largest online retailer, popularized the practice on large swaths of its catalogue, creating ...

  3. HubSpot - Wikipedia

    en.wikipedia.org/wiki/HubSpot

    HubSpot, Inc. is an American developer and marketer of software products for inbound marketing, sales, and customer service.HubSpot was founded by Brian Halligan and Dharmesh Shah in 2006.

  4. Analysis-Google's contemplated mega deal would prompt new ...

    www.aol.com/news/analysis-googles-contemplated...

    Google does not compete in CRM, and the acquisition could make HubSpot a more formidable player thanks to Google's cloud-computing resources, improving offerings and prices for customers, they added.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    They implement CRM by marketing the right products to the right customers. The firm's customers' card usage is 52% above the industry norm, and the average expenditure is 30% more per transaction. Also 10% of their account holders ask for more information on cross-sale products. [37] Amazon has also seen successes through its customer proposition.

  6. Happy Returns (company) - Wikipedia

    en.wikipedia.org/wiki/Happy_Returns_(company)

    Happy Returns LLC is an American software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including The UPS Store, Staples Inc., , and Ulta Beauty stores, [1] with specific locations searchable on Happy Returns’ website.

  7. Amazon Just Changed Its Return Policy — And You’ll Be Charged ...

    www.aol.com/finance/amazon-just-changed-return...

    Amazon has changed its return policy in an effort to cut down on costs. Amazon customers used to be able to drop off returns at UPS stores free of charge, but now the world's largest online ...

  8. List of mergers and acquisitions by Amazon - Wikipedia

    en.wikipedia.org/wiki/List_of_mergers_and...

    Amazon logo The Amazon Spheres, part of the Amazon headquarters campus in Seattle. Amazon.com, Inc. is an American conglomerate headquartered in Seattle, Washington.Founded by Jeff Bezos on July 5, 1994, as an online bookstore, Amazon went public after an initial public offering on May 15, 1997, during the midst of the dot-com bubble. [1]

  9. The beginners guide to shopping Amazon Prime Day like a pro - AOL

    www.aol.com/lifestyle/online-shopping-tips-and...

    A Prime membership works in the same way, giving you access to the deep discounts during Amazon Prime Day events. If you do not have an Amazon Prime account, you can sign up for your free 30-day ...