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Overall complaints for that year were down by 6.5%. The DVLA customer service excellence standard was retained. No details were provided on how this was measured. Customer satisfaction levels varied between 76% and 97% in the four categories surveyed; vehicle registration, driver licence renewal, vehicle taxation, driver medical transactions.
Vehicle File: Provides details on the registered keeper of a motor vehicle, as well as storing other information from the DVLA as to the vehicle's status (Tax Expired, V23 Submitted, Stolen, Chassis Number, Engine Number etc.). Certain reports can be added by the police which relate to the vehicle or occupant status; examples include if the ...
The London congestion charge scheme uses two hundred and thirty cameras and ANPR to help monitor vehicles in the charging zone. In 2005, the Independent reported that by the following year, the majority of roads, urban cetres, London's congestion charge zone, [6] ports and petrol station forecourts will have been covered by CCTV camera networks using automatic number plate recognition.
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The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK Department for Transport (DfT).. It carries out driving tests, approves people to be driving instructors and MOT testers, carries out tests to make sure lorries and buses are safe to drive, [2] carries out roadside checks on drivers and vehicles, and monitors vehicle recalls.
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The Driver and Vehicle Agency (DVA; Irish: An Ghníomhaireacht Tiománaithe agus Feithiclí [2]) is a government agency of the Department for Infrastructure in Northern Ireland. The agency is responsible for conducting vehicle testing, driver testing and the issuance of driving licences.
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