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  2. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    1. On the Windows taskbar, next to the clock, right-click the ZoneAlarm icon, and then click Shutdown ZoneAlarm. Note: If you don't see the icon next to the clock, click the arrow next to the clock to reveal the hidden icons. 2. Click Yes. Using the Programs menu 1. Click Start, select All Programs or Programs, select ZoneAlarm, and then click ...

  3. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password

  4. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  5. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

  6. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Change any of the following settings, then click Save to finalize your selection: • Inbox Style Select what type of inbox you want. • Mail Away Message Create and enable away messages.

  7. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.

  8. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  9. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!