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Goverlan Reach Remote Control (RC) is a remote desktop support software option for IT specialists. [6] Goverlan allows for remote control and desktop sharing.With Goverlan, administrators can remote shadow multiple client sessions in a single pane and multiple administrators can participate in a single remote control session. [7]
Remote service software is used by equipment manufacturers to remotely monitor, access and repair products in use at customer sites. It is a secure, auditable gateway for service teams to troubleshoot problems, perform proactive maintenance, assist with user operations and monitor performance.
[21] [29] The scammer convinces the victim to provide them with the credentials required to initiate a remote-control session, giving the scammer complete control of the victim's desktop. [1] The scammer will not tell the victim that he is using a remote control software and that the purpose is to gain access to the victim’s PC.
AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access to personal computers and other devices running the host application. [9] It offers remote control, file transfer, and VPN functionality.
Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider. [1] [2] Functions include the ability to:
The software features algorithms designed to predict future network statistics. Auto discovery The software automatically discovers hosts or network devices it is connected to. Agentless The product does not rely on a software agent that must run on hosts it is monitoring, so that data can be pushed back to a central server.
Employee monitoring software, also known as bossware or tattleware, is a means of employee monitoring, and allows company administrators to monitor and supervise all their employee computers from a central location. [1] It is normally deployed over a business network and allows for easy centralized log viewing via one central networked PC.
This can include the management of computer hardware and software, such as workstations (desktops, laptops, notebooks, etc.), servers, network devices, storage devices, IT security devices, etc. of a company. Major sub-services included in RIM are: Service desk / Help desk; Proactive monitoring of server and network devices; Workstation management