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The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires.
A reference interview is a conversation between a librarian and a library user, usually at a reference desk, in which the librarian responds to the user's initial explanation of their information need by first attempting to clarify that need and then by directing the user to appropriate information resources.
The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained on each job vacancy announcement ...
Typically, a reference desk can be consulted either in person, by telephone, through email or online chat, although a library user may be asked to come to the library in person for help with more involved research questions. A staffed and knowledgeable reference desk is an essential part of a library.
N/a (or stating "irrelevant") is used when a question is not applicable to the current situation or when a "yes" or "no" answer would not provide any usable information to solving the puzzle. Irrelevant, but assume yes (or no ) is used when the situation is the same regardless of what the correct answer to the question is, but assuming one ...
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The employment reference letter can cover topics such as: [3] the employee's tasks and responsibilities; the duration of employment or tasks/ responsibilities; the position relative to the author of the reference letter; the employee's abilities, knowledge, creativity, intelligence; the employee's qualifications (foreign languages, special skills)