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When a customer decides to use toll-free service, they assign a Responsible Organization (RespOrg) to own and maintain that number. The RespOrg can be either the IXC that is going to deliver the majority of the toll-free services or an independent RespOrg. [6] When a toll-free number is dialed, each digit is analyzed and processed by the LEC.
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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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Canada and the United States have experienced rapid growth in the number of area codes, particularly between 1990 and 2005. The widespread adoption of fax, modem, and mobile phone communication, as well as the deregulation of local telecommunication services in the United States during the mid-1990s, increased the demand for telephone numbers.
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