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PT Indosat Mega Media (Indosat-M2) is a company 100 percent owned by PT Indosat Tbk, a telecommunications service provider in Indonesia. IndosatM2 has been operational since 2000 in building and applying IP based services and products, internet, and multimedia in Indonesia.
Telephone numbers in Indonesia have different systems for land lines and mobile phones: land lines use area codes, while mobile phones do not.. For land line area codes, the digit "0" is added in front when dialing domestic long distance from within Indonesia, but is always omitted when calling from abroad.
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)
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Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...
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