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Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
2. At the top, click the Keyword menu | select Go to Keyword. 3. Type mail filters, then click Go. 4. Click Create Filter. 5. Choose a name for your filter and the criteria by which you want to filter emails. 6. Use the Move to folder menu to select where to move emails that match your criteria. 7. Click Save to create your new email filter.
This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you. This can also be an indication that another login account has been compromised. Why is this happening? There are many reasons why a bad actor may try to flood your inbox with emails: • To distract you from seeing an important email
Spam is irrelevant, inappropriate, or malicious email. Our filters try to keep spam out of your Inbox, but they don't catch everything. Flag an email as spam to help train the filter. 1. Tap an email to open it or Edit and select multiple emails. 2. Tap the More icon. 3. Tap Mark as spam.