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In 1993, Deming published his final book, The New Economics for Industry, Government, Education, which included the System of Profound Knowledge and the 14 Points for Management. It also contained educational concepts involving group-based teaching without grades, as well as management without individual merit or performance reviews.
Point 10 of Deming's 14 points ("Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity.") is clearly aimed at ZD. [22] [23] Joseph M. Juran was also critical of ZD. [24] Another criticism is that Zero Defects is a motivational program aimed at encouraging employees to do better.
This distinction between enumerative and analytic studies is the theory behind the Fourteen Points for Management. Dr. Deming's philosophy is that management should be analytic instead of enumerative. In other words, management should focus on improvement of processes for the future instead of on judgment of current results.
He is probably best known for his management philosophy establishing quality, productivity, and competitive position. He has formulated 14 points of attention for managers, which are a high-level abstraction of many of his insights. They should be interpreted by learning and understanding the insights. These 14 points include key concepts such as:
The W. Edwards Deming Management Method: Fourteen Points for Management [23] Joseph Juran's Approach: Planning, Improvement and Control [24] [25] Six Sigma: DMAIC (Design, Measurement, Analysis, Improvement and Control) [26] [27] These approaches have several things in common. They begin with defining and measuring the customer's needs (e.g ...
He introduced the concept of interoperability across the value chain as a major issue within firms (Porter 1985). W. Edwards Deming also contributed with the “Deming Flow Diagram” depicting the connections across the firm from the customer to the supplier as a process that could be measured and improved like any other process (Walton 1986).
2 W. Edwards Deming 14 Points for Management. 3 TQM. 4 comments. 4 Inspections. 1 comment. 5 Questions remain. 5 comments. 6 Too hasty? 1 comment. 7 Teamwork. 1 comment.
Deming held that the disjoint nature of population and sampling frame was inherently problematic once the existence of special-cause variation was admitted, rejecting the general use of probability and conventional statistics in such situations. He articulated the difficulty as the distinction between analytic and enumerative statistical studies.