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This distinction between enumerative and analytic studies is the theory behind the Fourteen Points for Management. Dr. Deming's philosophy is that management should be analytic instead of enumerative. In other words, management should focus on improvement of processes for the future instead of on judgment of current results.
In 1993, Deming published his final book, The New Economics for Industry, Government, Education, which included the System of Profound Knowledge and the 14 Points for Management. It also contained educational concepts involving group-based teaching without grades, as well as management without individual merit or performance reviews.
Point 10 of Deming's 14 points ("Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity.") is clearly aimed at ZD. [22] [23] Joseph M. Juran was also critical of ZD. [24] Another criticism is that Zero Defects is a motivational program aimed at encouraging employees to do better.
He is probably best known for his management philosophy establishing quality, productivity, and competitive position. He has formulated 14 points of attention for managers, which are a high-level abstraction of many of his insights. They should be interpreted by learning and understanding the insights. These 14 points include key concepts such as:
2 W. Edwards Deming 14 Points for Management. 3 TQM. 4 comments. 4 Inspections. 1 comment. 5 Questions remain. 5 comments. 6 Too hasty? 1 comment. 7 Teamwork. 1 comment.
He introduced the concept of interoperability across the value chain as a major issue within firms (Porter 1985). W. Edwards Deming also contributed with the “Deming Flow Diagram” depicting the connections across the firm from the customer to the supplier as a process that could be measured and improved like any other process (Walton 1986).
The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.
Pride of workmanship is the gratifying sense of having done good work. It is an element of job satisfaction.One of the key principles in the philosophy of management consultant W. Edwards Deming is that workers have a right to pride of workmanship: