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On January 15, 2020, New York City Comptroller Scott Stringer delivered a letter to Byford, demanding that the MTA develop, and make public, plans for restoring the "abundance" of shuttered entry points along New York City Subway routes currently contributing to severe overcrowding and longer commute times. [162]
The New York City Subway currently uses various letters and numbers to designate the routes that trains use over the differing lines in the system. Along with the color corresponding to the route's trunk line, these form a unique identifier for the route, easing navigation through the complex system.
After the Help Point test was successfully completed, the MTA started to install Help Points in all 472 subway stations to replace the existing Customer Assistance Intercom (CAI) units. [208] The help points were installed in 166 stations by 2014, [211] at which time the remaining stations were scheduled to have Help Points by the end of 2019 ...
Under the NYPD's program, riders are absolutely allowed to refuse a search. If they do so, they must exit the subway system. "Under the terms of the program, you are free to leave and they can ...
The MTA also added a hearing induction loop to the Bowling Green station, the first such installation in the subway system, during a pilot program in early 2020. [150] The MTA released the NaviLens and NaviLens Go apps as part of another pilot program in late 2020. The apps could scan QR codes at bus stops and read out signs and bus-arrival times.
The New York City Subway is a rapid transit system in New York City serving the boroughs of Manhattan, Brooklyn, Queens, and the Bronx.It is owned by the government of New York City and leased to the New York City Transit Authority, [14] an affiliate agency of the state-run Metropolitan Transportation Authority (MTA). [15]
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Under the 2015–2019 MTA Capital Program, the station, along with thirty other New York City Subway stations, would have been entirely closed for up to six months to undergo a complete overhaul. Updates would have included cellular service, Wi-Fi, charging stations, improved signage, and improved station lighting.