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We recommend keeping both your email address and mobile phone number up to date so that it’s easier to recover your account if you ever lose access. Learn more about what you can do to keep your account secure.
Recover your Facebook account if you can't access your account email address or mobile phone number
If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control.
If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
If you suspect that your account was hacked, visit facebook.com/hacked on a device you've used to log in to Facebook before.
If you think your account was hacked, we can help you recover it. First, can you tell us what is happening? Someone else gained access to my account. Someone else gained access to my friend's account. Someone used my or my friend's name, photos or information to create a new account.
We recommend keeping both your email address and mobile phone number up to date so that it’s easier to recover your account if you ever lose access. Learn more about what you can do to keep your account secure.
If you suspect that someone has hacked your account and changed some of your information, learn what to do.
Report compromised account. If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control.