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Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be coordinated. The term is predominantly used to describe desktop -based interaction for helping users be more efficient, though it can also refer to server-based ...
Text messages can be sent from a personal computer to mobile devices via an SMS gateway or Multimedia Messaging Service (MMS) gateway, using the most popular email client programs, such as Outlook, Thunderbird, and so on. The messages must be sent in ASCII "text-only" mode. If they are sent in HTML mode or using non-ASCII characters, they will ...
Cellphone bugs can be created by disabling the ringing feature on a mobile phone, allowing a caller to call a phone to access its microphone and listening. One example of this was the group FaceTime bug. This bug enables people to eavesdrop on conversations without calls being answered by the recipient.
Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the ...
An SMS message written on a Motorola Razr V3. Short Message Service, commonly abbreviated as SMS, is a text messaging service component of most telephone, Internet and mobile device systems. It uses standardized communication protocols that let mobile phones exchange short text messages, typically transmitted over cellular networks.
A virtual number is a telephone number that is not directly associated with a telephone line. It is used to forward incoming calls to one or more pre-set telephone numbers chosen by the client. Virtual numbers are often used for privacy reasons, as they allow users to keep their personal phone numbers private while still receiving calls.
Definitions of unified messaging vary from the typical definition [3] of simple inclusion of incoming faxes and voice-mail in one's email inbox, all the way to dictating a message into a cell phone and the intelligent delivery of that message to the intended recipient in a variety of possible formats like text email, fax, or voice recording.
It was released as a standalone application independent of Android with the release of Android 5.0 Lollipop in 2014, replacing Google Hangouts as the default SMS app on Google's Nexus line of phones. [8] In 2018, Messages adopted RCS messages and evolved to send larger data files, sync with other apps, and even create mass messages. [9]