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Schedule a less-than-truckload (LTL) freight pickup up to 10 business days in advance. You can ship within the U.S., Canada, and Mexico. Use FedEx Express ® Freight pickup for 1-, 2-, or 3-day domestic shipments, and 1–5-day international delivery. You don't need a FedEx account to schedule a freight pickup.
Press... Go To... "Schedule a Pickup" (To schedule a pickup using your FedEx account number) 1. Schedule a Pickup Online. "Track a Package" (To track a package using your FedEx tracking number) 2. Track Online.
Use this step-by-step guide to help schedule one-time pickups for FedEx Express®, FedEx Ground and FedEx Express® Freight shipments.
Call 1.800.GoFedEx 1.800.463.3339 for help with shipping questions and concerns. Get information for express, ground, freight, international, and other services. - Get support for all your FedEx Custom Critical® shipments. - See who to contact for FedEx Logistics questions.
Phone Support: Available 24/7. Live Chat: Typically available Monday through Friday, 8 AM to 8 PM EST. Email Support: Responses within 24-48 hours. Note that hours may vary based on your location and the specific service you require. Always check the FedEx Customer Support page for the most accurate information.
No matter where you are, or which service you need assistance with, you can call, write, or email us for help matching our services and your needs.
To get your case number, just contact us by email, phone or chat. It should always start with a ‘C-’ followed by a series of digits. Your tracking number can be found on the shipment confirmation page, confirmation email and shipping label.
To schedule a pickup for FedEx Express ® Freight shipments, call 1.800.332.0807. To schedule a pickup for FedEx Freight ® shipments, call 1.866.393.4585.
Here are a few ways you can arrange a pickup: If you’re a registered FedEx customer, you can schedule a pickup on FedEx Ship Manager™. If you’re not a registered FedEx customer, you can schedule a pickup on FedEx Ship Manager™ Lite. Registered customers can also use this option.
Contact FedEx Customer Support at 1.800.GoFedEx 1.800.463.3339 for help with shipping questions. Get support or find self-help tools for service-specific issues.