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Get steps to troubleshoot any issues that arise, including for login and access, streaming issues, and missing TV shows and movies.
To sign up for Hulu: Visit Hulu.com/welcome on a web browser. Select a plan: Hulu (With Ads), Hulu (No Ads), one of the Hulu + Live TV plans, one of the Disney Bundle options, or one of the Disney+, Hulu, Max Bundle options. Enter your email address, password,* and personal information**.
Having trouble watching Hulu? We’re here to help. Troubleshooting steps vary depending on the issue. For accurate steps, please choose the behavior from the list below that most resembles the issue you’re experiencing.
I can’t log in to Hulu. If you’re having trouble logging in or accessing Hulu, it could be an issue with one of the following: Invalid login credentials. Subscription status. Account activation. Home network. Other errors and loading issues.
I’m having trouble opening the Hulu app. Are you having issues loading the Hulu app? If so, start by making sure you’re entering the correct login details. If you’re getting the error “ Your login is invalid. Please try again,” refer to our login tips to help resolve this issue.
If you’re having trouble signing up for Hulu, or need some help deciding which plan to pick, contact us for additional support. For those looking to sign up through a third party, we suggest reaching out to your billing party directly. BACK TO TOP
In order to start streaming, you’ll need to sign up first. We do require payment details upfront, but you won’t be charged until the end of your trial period. Having this information on file helps to create a seamless transition into a paid subscription if you choose to stick around.
Eligible new Hulu subscribers can sign up for Hulu's Student Discount by following the steps below: Visit hulu.com/student on a mobile or web browser. Under Create Your Account, enter your information. You’ll be redirected to SheerID to provide additional details and verify your student status.
Learn to log in and exit out of Hulu on your device. If you have a TV-connected device, you can use an activation code to activate it on hulu.com/activate. Learn how to log in and out — using your email address/password or activation code — online, on mobile, and through a TV-connected device.
Get help with Hulu account & billing, login questions, getting started, plans and pricing info, and more about our lineup and channel availability.