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Yelp Inc. is an American company that develops the Yelp.com website and the Yelp mobile app, which publishes crowd-sourced reviews about businesses. It also operates Yelp Guest Manager, a table reservation service. It is headquartered in San Francisco. Yelp was founded in 2004 by former PayPal employees Russel Simmons and Jeremy Stoppelman.
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Occupation. CEO of Yelp. Website. yelp.com /management. Jeremy Stoppelman (born November 10, 1977) is an American business executive. He is the CEO of Yelp, which he co-founded in 2004. Stoppelman obtained a bachelor's degree in computer engineering from the University of Illinois at Urbana–Champaign in 1999.
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Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.