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A major problem with self-service password reset inside corporations and similar organizations is enabling users to access the system if they forgot their primary password. Since SSPR systems are typically web-based, users need to launch a web browser to fix the problem, yet cannot log into the workstation until the problem is solved.
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Self-service tools [27] are offered to professionals as well as laymen. Among the basic examples of various categories are: Among the basic examples of various categories are: simple office equipment - even in a "paperless office" [ 28 ] individual office workers use scotch tape dispensers, [ 28 ] staplers [ 29 ] and staple-removers.
Self-service technologies (SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee. [1] Self service technologies are replacing many face-to-face service interactions with the intention to make service transactions more accurate, convenient and faster.
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