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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
Area code Service area Notes 209: Stockton, Modesto, Merced, Turlock; the northern San Joaquin Valley and the central Sierra Nevada range.: Split from 415 on October 26, 1957; split off 559 on November 14, 1998; overlaid with 350 on November 28, 2022
411 NDA: National Directory Assistance. 411 is dialed and the operator is requested to search for a listing in an area code not local to the caller. For example: The caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 213 (Los Angeles, California). In this case, AT&T Illinois bills the call.
By the spring of 2008 it had, according to TechCrunch, "captured a six percent market share of directory assistance calls." At that time, Jingle Networks received 20 million calls per month. [4] Since that peak, the company has reported fewer calls, around 15 million per month, as consumers shift to smart-phones to get directory information. [5]
411 — local telephone directory service; some telephone companies provide national directory assistance. 511 — traffic, road, and tourist information; 611 — telephone line repair service (formerly 4104), wireless operator customer service (formerly 811) 711 — relay service for customers with hearing or speech disabilities
411: Not assignable; N11 code for local information, local directory assistance: 412: Pennsylvania (Pittsburgh region) 1947: 1998: split to create 724; 2001: overlaid by 878; 413: Western part of Massachusetts: 1947: 414: Wisconsin (Milwaukee County includes cities of Milwaukee, West Allis, Oak Creek, and others) 1947: 1955: split to create a ...
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