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Filing a claim with Asurion online is quick and easy. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day.
Track your claim. Once you’ve started a claim, you can Check Your Claim Status Online, 24 hours a day—because it’s nice to know that the wheels are turning and that your replacement phone is on its way.
1. Tell us what's wrong. Answer questions about your device and determine if you're eligible for a repair or replacement. Start a claim. 2. Choose an option. Based on what’s wrong with your device, we'll provide a few options for your repair or replacement. 3. Track your claim. Stay updated on your claim every step of the way.
How do I check the status of an insurance claim? You can check the status of your claim or device return on Asurion's website. Follow the on-screen prompts to enter the necessary information (including your Verizon mobile number and account PIN).
Easily manage your phone insurance claim with Asurion by filing, tracking, or canceling online for a quick and efficient process.
Quickly check the status of an open claim. Service request number (SR#) ZIP code. Track claim. Track claim. Don't have your service request number? View your products and claims.
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Start a new claim. Get a repair, replacement, or reimbursement for your eligible device.
Learn how to file and track a claim to replace your lost, stolen, or damaged wireless device. Before you file a claim. You should confirm that your device is covered by one of our protection plans. 1. Go to Device protection and warranty. Sign in and select your device.
If you find your phone and need to cancel your claim, contact Assurant. They can answer questions about your claim status, deductible, or other claim-related concerns. Visit https://mytmoclaim.com/ to track a claim or chat with live support