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Another way to build rapport is through "positive face management", [16] (or, more simply: positivity). According to some psychologists, [16] we have a need to be seen in a positive light, known as our "face". By managing each other's "face", boosting it when necessary, or reducing negative impacts to it, we build rapport with others.
In the sales field, the Ben Franklin effect can be used to build rapport with a client. [9] Instead of offering to help the potential client, a salesperson can instead ask the potential client for assistance: "For example, ask them to share with you what product benefits they find most compelling, where they think the market is headed, or what ...
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Rapport may be an important part of social life, as establishing rapport with an individual is generally the initial route to becoming friends or acquaintances with another person. [4] Mirroring can help establish rapport, as exhibiting similar actions, attitudes, and speech patterns as another person may lead them to believe that one is more ...
Then again, say something they’re not in the right mood to hear and, well, you’ve become a pithy anecdote they’ll regale on their next good date. It goes without saying but leave cheesy chat ...
Grok (/ ˈ ɡ r ɒ k /) is a neologism coined by the American writer Robert A. Heinlein for his 1961 science fiction novel Stranger in a Strange Land.While the Oxford English Dictionary summarizes the meaning of grok as "to understand intuitively or by empathy, to establish rapport with" and "to empathize or communicate sympathetically (with); also, to experience enjoyment", [1] Heinlein's ...
Another way to alter the response towards questions based on order depends on the framing of the question. If a respondent is first asked about their general interest in a subject their response interest may be higher than if they are first posed technical or knowledge based questions about a subject. [ 31 ]
The PEACE method of investigative interviewing is a five stage [1] [2] process in which investigators try to build rapport and allow a criminal suspect to provide their account of events uninterrupted, before presenting the suspect with any evidence of inconsistencies or contradictions.