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• On the right of the page you will see the latest revision number. • Compare that version to what is listed when you click About AOL from the Help menu. • If you are on the latest version, proceed to the next step. Uninstall/Reinstall Desktop Gold if it is still working • Uninstall Adobe Flash Player PPAPI.
Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.
Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
Windows XP, downloadable for previous Windows versions Remote Assistance: Allows a user to temporarily take over a remote computer over a network or the internet to offer help with and resolve issues Windows XP: Mobility Center: Allows a user to adjust settings related to mobile computing Windows Vista: Speech Recognition
It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance.
[4] [6] Moreover, a remote session can also span multiple monitors at the client system, independent of the multi-monitor settings at the server. RDC can also be used to connect to Windows Media Center (WMC) remote sessions; however, since WMC does not stream video using RDP, only the applications can be viewed this way, not any media.
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One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).