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Strategic service management (SSM) is a business strategy that aims to optimize the post-sales service that a company provides, by synchronizing service parts and resources forecasting, service partners, workforce technicians, and service pricing. Benefits of strategic service management can include: [1]
The task of a presales person starts from the initial contact phase and often ends once the customer has been acquired i.e. sale is made. In some cases, pre-sales also will provide some initial or post-sale transitional support. Note that while presales is a part of the sales process, it typically excludes the negotiation and contractual ...
Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain.
The Art of the Sale - Learning From The Masters About The Business Of Life is a non-fiction book by the author and journalist Philip Delves Broughton. He also authored the bestseller Ahead of the Curve. The book was published by Penguin Press in 2012. It analyses the role of persuasion in everyday life and the qualities of effective salespeople.
In 1996, U.S. Army Major Jack Reacher is in Virginia to receive a medal for eliminating two war criminals in the Balkans when he receives orders from his superior officer and trusted friend, Leon Garber, to attend a special "inter-agency cooperation" school alongside Casey Watterman, an FBI agent, and John White, a CIA officer.
Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations.It is an important business function as net sales, through the sale of products and services and resulting profit, drive most commercial business.
Service Model is a 2024 satirical science fiction novel by British author Adrian Tchaikovsky. The novel tells the story of a robotic valet who murders his own master, and further explores the robot's journey to discover a reason for existence during the collapse of human society.
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