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360-degree feedback (also known as multi-rater feedback, multi-source feedback, or multi-source assessment) is a process through which feedback from an employee's colleagues and associates is gathered, in addition to a self-evaluation by the employee.
360 degree feedback contains elements of self, peer and manager appraisal as it aims to incorporate feedback from multiple sources to produce a more comprehensive evaluation of the appraisee. [98] The feedback is divided to reflect formative and summative domains – formative feedback is taken from peers; Summative feedback is taken from managers.
The Power of 360 Degree Feedback; (Jointly with Mr. Raju Rao), New Delhi: Response Books, Sage, 2005. (Won Two awards as best Management book of the Year: DMA and ISTD) The Power of 360 Degree Feedback; The India Way for Leadership Effectiveness, (Jointly with Mr. Raju Rao), New Delhi: Response Books, Sage, 2014 second edition
Is Productive (formerly Effectiveness): This 4-item scale measures the frequency in which leaders are perceived as being effective when interacting at different levels of the organization. Generates Satisfaction (formerly Satisfaction with the Leadership): This 2-item scale measures the frequency in which raters are satisfied with their leader ...
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Once a 360 degree tool is used for a performance review, you tend to get skewed results. Reports and Peers give the leader higher scores because they know their performance bonus is on the line. When it is truly anonymous feedback, that is only used for constructive feedback and coaching, you tend to get more honest results. --Tkuhne 18:41, 31 ...
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Academic articles that provide critical reviews of performance measurement in specific domains are also common—e.g. Ittner's observations on non-financial reporting by commercial organisations,; [10] Boris et al.'s observations about use of performance measurement in non-profit organisations, [11] or Bühler et al.'s (2016) analysis of how external turbulence could be reflected in ...