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Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...
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If any Indian lodge a grievance to the concerned Ministry or department of Govt. of India through Centralised Public Grievance Redress and Monitoring System (CPGRAMS), the related Ministry or department by saying "the subject do not fall under the purview of this Ministry", closed the case by forwarding it to the concerned state govt.
MPs can receive users' complaints by placing report spam buttons on their webmail pages, or in their email client, or via help desks. The message sender's organization, often an email service provider, has to come to an agreement with each MP from which they want to collect users' complaints. [1] Feedback loops are one of the ways for reporting ...
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The issue was reported to LIC via multiple channels and after a CPGRAMS complaint it was fixed in seven days using UUID V4 instead of the numerical document ID. Four more vulnerabilities were found by the same user with a similar severity in December 2024. The root cause was found to be encrypting the same sequential document and proposal IDs ...