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  2. Angel and demon customers - Wikipedia

    en.wikipedia.org/wiki/Angel_and_demon_customers

    Angel and demon customers is a marketing concept dividing customers into two groups. [1] Angel customers are profitable, whereas demon customers may actually cost a company more to serve than it makes from them. [1] Demon customers attempt to extract as much value as possible out of the seller. [1] Examples of demon customer buying behaviour:

  3. Philip Kotler - Wikipedia

    en.wikipedia.org/wiki/Philip_Kotler

    Philip Kotler (born May 27, 1931) is an American marketing author, consultant, and professor emeritus; the S. C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University (1962–2018). [1]

  4. Marketing research - Wikipedia

    en.wikipedia.org/wiki/Marketing_research

    Marketing research is the systematic gathering, recording, ... Kotler, Philip and Armstrong, Gary Principles of Marketing Pearson, Prentice Hall, New Jersey, ...

  5. Marketing research process - Wikipedia

    en.wikipedia.org/wiki/Marketing_research_process

    The marketing research process is a six-step process involving the definition of the problem being ... Kotler, Philip and Armstrong, Gary Principles of Marketing ...

  6. Marketing - Wikipedia

    en.wikipedia.org/wiki/Marketing

    For instance, prolific marketing author and educator, Philip Kotler has evolved his definition of marketing. In 1980, he defined marketing as "satisfying needs and wants through an exchange process", [ 18 ] and in 2018 defined it as "the process by which companies engage customers, build strong customer relationships, and create customer value ...

  7. Marc Oliver Opresnik - Wikipedia

    en.wikipedia.org/wiki/Marc_Oliver_Opresnik

    Marc Oliver Opresnik (/ oʊ ˈ p r ɛ s n ɪ k / oh-PRESS-ik; [1] born September 27, 1969) is a German professor, scholar, author and researcher. He is a professor of business administration with focus on marketing at the Lübeck University of Applied Sciences in Germany and Chief Research Officer at Kotler Impact Inc., the organization founded by the American marketing professor Philip Kotler.

  8. Marketing mix - Wikipedia

    en.wikipedia.org/wiki/Marketing_mix

    The original marketing mix, or 4 Ps, as originally proposed by marketers and academic Philip Kotler and E. Jerome McCarthy, provides a framework for marketing decision-making. [6] McCarthy's marketing mix has since become one of the most enduring and widely accepted frameworks in marketing. [22]

  9. Megamarketing - Wikipedia

    en.wikipedia.org/wiki/Megamarketing

    Megamarketing is a term coined by U.S. marketing academic, Philip Kotler, [1] [2] [3] to describe the type of marketing activity required when it is necessary to manage elements of the firm's external environment (governments, the media, pressure groups, etc.) as well as the marketing variables; Kotler suggests that two more Ps must be added to the marketing mix: public relations and power.

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