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2. Wayfair CEO: AI is helping our human customer service ... - AOL

   www.aol.com/finance/wayfair-ceo-ai-helping-human...

   With 20 million products on the company's platform, Wayfair has been using AI to help customer support agents gather information quickly and clearly. "A lot of our volume comes in on chats and ...

3. Wayfair - Wikipedia

   en.wikipedia.org/wiki/Wayfair

   The Wayfair headquarters in the Back Bay section of Boston, Massachusetts in 2018. Wayfair Inc. is an American e-commerce company based in Boston, Massachusetts [ 6] that sells furniture and home goods online. Formerly known as CSN Stores, it was founded in 2002, and currently offers 14 million items from more than 11,000 global suppliers. [ 3]

4. South Dakota v. Wayfair, Inc. - Wikipedia

   en.wikipedia.org/wiki/South_Dakota_v._Wayfair,_Inc.

   Illinois (1967), Quill Corp. v. North Dakota (1992) South Dakota v. Wayfair, Inc., 585 U.S. ___ (2018), was a United States Supreme Court case that held by a 5–4 majority that states may charge tax on purchases made from out-of-state sellers even if the seller does not have a physical presence in the taxing state.

5. Wayfair and Macy's are cutting thousands of jobs as retail ...

   www.aol.com/news/wayfair-macys-cutting-thousands...

   Online furniture seller Wayfair is cutting about 1,650 jobs, or 13% of its global workforce. Macy’s is laying off about 3.5% of its total headcount, which amounts to roughly 2,350 employees, and ...

6. Wayfair CEO Niraj Shah warns staff ‘history doesn’t ... - AOL

   www.aol.com/finance/wayfair-ceo-niraj-shah-warns...

   Wayfair is once again profitable and back to "winning" ways—but that doesn't mean its workers can kick their feet up in 2024.. Although the retail giant is back in the green and repeat customers ...

7. Niraj Shah - Wikipedia

   en.wikipedia.org/wiki/Niraj_Shah

   Shah grew up in Pittsfield, Massachusetts, the son of immigrants from India. [2] His grandfather ran a "steel manufacturing business in India, making pots and pans". [2] His father worked for General Electric as a mechanical engineer, and after his retirement, joined Wayfair early on, providing financial advice, and still works for the company.