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  2. Quality storyboard - Wikipedia

    en.wikipedia.org/wiki/Quality_storyboard

    The project team uses colored markers to show the PDSA cycle (Shewhart cycle) and the SDSA cycle (Standardize, Do, Study, Act). After each manager writes an interpretation of the policy statement, the interpretation is discussed with the next manager above to reconcile differences in understanding and direction.

  3. Donabedian model - Wikipedia

    en.wikipedia.org/wiki/Donabedian_model

    The Donabedian model is a conceptual model that provides a framework for examining health services and evaluating quality of health care. [1] According to the model, information about quality of care can be drawn from three categories: "structure", "process", and "outcomes". [2]

  4. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    The plan–do–check–act cycle is an example of a continual improvement process. The PDCA (plan, do, check, act) or (plan, do, check, adjust) cycle supports continuous improvement and kaizen. It provides a process for improvement which can be used since the early design (planning) stage of any process, system, product or service.

  5. PDCA - Wikipedia

    en.wikipedia.org/wiki/PDCA

    The PDCA cycle is also known as PDSA cycle (where S stands for study). It was an early means of representing the task areas of traditional quality management. The cycle is sometimes referred to as the Shewhart / Deming cycle since it originated with physicist Walter Shewhart at the Bell Telephone Laboratories in the 1920s. W.

  6. PDSA - Wikipedia

    en.wikipedia.org/wiki/PDSA

    PDSA may refer to: PDSA (plan–do–study–act), a quality improvement process; People's Dispensary for Sick Animals, a UK veterinary charity;

  7. Clinical audit - Wikipedia

    en.wikipedia.org/wiki/Clinical_audit

    Clinical audit can be described as a cycle or a spiral, see figure. Within the cycle there are stages that follow the systematic process of: establishing best practice; measuring against criteria; taking action to improve care; and monitoring to sustain improvement. As the process continues, each cycle aspires to a higher level of quality.

  8. Consumer Assessment of Healthcare Providers and Systems

    en.wikipedia.org/wiki/Consumer_Assessment_of...

    The surveys are free to anyone who wants to use them. They focus on aspects of healthcare quality that patients find important and are well-equipped to assess, such as the communication skills of providers and ease of access to healthcare services. [2] To customize a standardized CAHPS survey, users can add questions on a variety of topics.

  9. Patient Self-Determination Act - Wikipedia

    en.wikipedia.org/wiki/Patient_Self-Determination_Act

    The Patient Self-Determination Act (PSDA) was passed by the United States Congress in 1990 as an amendment to the Omnibus Budget Reconciliation Act of 1990.Effective on December 1, 1991, this legislation required many hospitals, nursing homes, home health agencies, hospice providers, health maintenance organizations (HMOs), and other health care institutions to provide information about ...