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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
76. Computer Support Specialist. As a computer support specialist, you'll use problem-solving skills to diagnose technical problems and walk clients through solutions over the phone, by email or ...
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
Shopify is the name of its proprietary e-commerce platform for online stores and retail POS (point-of-sale) systems. The platform offers retailers a suite of services, including payments, marketing, shipping and customer engagement tools. [3] As of 2024, Shopify hosts 5.6 million active stores across more than 175 countries. [4]
SHOP earnings call for the period ending September 30, 2024.
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Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...
After completing his JD and MBA, Finkelstein worked at a law firm in Toronto for a year. In 2009, Finkelstein met with Tobias Lütke, the co-founder and CEO of Shopify, to discuss opportunities for the company, [10] and became one of the first merchants on Shopify. [14] Finkelstein was hired soon after and was named Shopify's Chief Platform ...