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The U.S. Department of Transportation is creating an interactive dashboard where travelers will be able to find "easy to-read, comparative summary information on the services or amenities that ...
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Senator Duckworth's legislation would compel the Department of Transportation to report more thoroughly on complaints by disabled air travelers. Senate bill would require more detailed reporting ...
The latest data from the Department of Transportation shows airlines struggled to keep their schedules in June and passengers were keen on refunds. Airline reliability, refunds: DOT data shows the ...
After the incident, shares of U.S. carriers fell in the premarket trading: Southwest Airlines was down 2.4%, while Delta Air Lines Inc, United Airlines and American Airlines were down about 1%. [1] Delta Air Lines reported that it had a working backup to the FAA system, but decided not to use it.
In a government filing, United said that the airline was developing a program for 2017 so that compensation was "directly and meaningfully tied to progress in improving the customer experience." [ 12 ] In 2019, Munoz announced his impending transfer from United, to become chairman of parent company United Airlines Holdings .
An Aeromexico passenger is in custody after allegedly opening an emergency exit and walking onto the wing when his plane was delayed on the tarmac in Mexico City for hours.. The flight was ...
This list of accidents and incidents involving commercial aircraft includes notable events that have a corresponding Wikipedia article. Entries in this list involve passenger or cargo aircraft that are operating commercially and meet this list's size criteria—passenger aircraft with a seating capacity of at least 10 passengers, or commercial cargo aircraft of at least 20,000 lb (9,100 kg).