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  2. Office management - Wikipedia

    en.wikipedia.org/wiki/Office_management

    Office management is thus a part of the overall administration of business and since the elements of management are forecasting and planning, organizing, command, control and coordination, the office is a part of the total management function. Office management can be defined as “a distinct process of planning, organizing, staffing, directing ...

  3. Kaizen - Wikipedia

    en.wikipedia.org/wiki/Kaizen

    Masaaki Imai made the term famous in his book Kaizen: The Key to Japan's Competitive Success. [1] In the Toyota Way Fieldbook, Liker and Meier discuss the kaizen blitz and kaizen burst (or kaizen event) approaches to continuous improvement. A kaizen blitz, or rapid improvement, is a focused activity on a particular process or activity.

  4. List of business terms - Wikipedia

    en.wikipedia.org/wiki/List_of_business_terms

    Take actions which increase the amount of work that can be done in the future. Circle back Discuss later [1] Circle the wagons: Defensive strategy to provide time to plan or produce a better solution Cover all directions of the compass Ensure the product specification covers everything Create the storyboard Outline what the solution will look like

  5. Peter principle - Wikipedia

    en.wikipedia.org/wiki/Peter_principle

    The cover of The Peter Principle (1970 Pan Books edition). The Peter principle is a concept in management developed by Laurence J. Peter which observes that people in a hierarchy tend to rise to "a level of respective incompetence": employees are promoted based on their success in previous jobs until they reach a level at which they are no longer competent, as skills in one job do not ...

  6. Office administration - Wikipedia

    en.wikipedia.org/wiki/Office_administration

    An office administrator has the responsibility of ensuring that the administrative activities within an organization run efficiently by providing structure to other employees within an organization. These activities can range from being responsible for the management of human resources , budgets and records , to undertaking the role of ...

  7. Activity-based working - Wikipedia

    en.wikipedia.org/wiki/Activity-based_working

    In an activity settings-based environment, multiple settings are provided which have different technical and physical attributes assembled to support the variety of performance "modes" that take place in a work environment. The term "Activity Based Working" was first coined in the book the Art of Working by Erik Veldhoen, a Dutch consultant ...

  8. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    If an employee's performance is unsatisfactory, the employer may set out a performance improvement plan (PIP) to help the employee improve. [3] [4] This may be because the employee is failing to meet the goals for their role or due to other problems such as poor behavior or interpersonal skills. [5]

  9. Business process re-engineering - Wikipedia

    en.wikipedia.org/wiki/Business_process_re...

    BPR began as a private sector technique to help organizations rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors. A key stimulus for re-engineering has been the continuing development and deployment of information systems and networks. Organizations are becoming bolder ...