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Engaging in assertive communication helps individuals avoid conflict, maintain relationships, and usually end in a compromise. [8] Assertive communication is the communication style that is least utilized, however. [9] Individuals who engage in assertive communication are open to hearing the opinions of others without criticizing and feel ...
Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy, it is a skill that can be learned and a mode of communication. Dorland's Medical Dictionary defines assertiveness as:
Supportive communication is important as humans interact, as people need to feel a connection with other people. [2] Gibb believes that there are times and places when to use his methods of communication. He states that his ideas are better created for cultures like the United States where communication is more direct. [3]
The avoiding mode simply averts conflict by postponing or steering clear of it. Often this style is viewed as having low regard for both the issue at hand and your relationship with the other party. This style is unassertive and uncooperative. [2] Avoiding is stepping out of the way, delaying, or simply avoiding a situation.
Traditionally, interpersonal communication is grounded in face-to-face communication between people. As technology changed, the interpersonal communication style adapted from face-to-face interaction to a mediated component. [9] The tools added over the years include the telegraph, telephone, and several media sites facilitating communication.
In interpersonal communication, an I-message or I-statement is an assertion about the feelings, beliefs, values, etc. of the person speaking, generally expressed as a sentence beginning with the word I, and is contrasted with a "you-message" or "you-statement", which often begins with the word you and focuses on the person spoken to.
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The four-sides model also known as communication square or four-ears model is a communication model described in 1981 by German psychologist Friedemann Schulz von Thun. [2] [3] It describes the multi-layered structure of human utterances.