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  2. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    In the UK, Logistics costs for returns is estimated at between £20bn and £60bn per year. Figures show that 33% of retailers had to increase prices to counter rising returns volumes whilst 31% of retailers said managing returns impacts their profits. For some companies the costs of accepting returns amounts to as much as 5% of their annual ...

  3. ISO 13406-2 - Wikipedia

    en.wikipedia.org/wiki/ISO_13406-2

    One solution to this problem would be to sell these defected panels at a lower price than normal ones, clearly indicating the presence of such defects. The ISO 13406-2:2001 standard has been withdrawn and revised by the ISO 9241-302, 303, 305 and 307:2008 standards .

  4. Defects per million opportunities - Wikipedia

    en.wikipedia.org/wiki/Defects_per_million...

    A defect can be defined as a nonconformance of a quality characteristic (e.g. strength, width, response time) to its specification. DPMO is stated in opportunities per million units for convenience: processes that are considered highly capable (e.g., processes of Six Sigma quality) are those that experience fewer than 3.4 defects per million ...

  5. The little-known Wayfair perk that can save you big bucks - AOL

    www.aol.com/2018-03-13-the-little-known-wayfair...

    The online furniture store has a secret bargain that could save you loads of money.

  6. Defective pixel - Wikipedia

    en.wikipedia.org/wiki/Defective_pixel

    A defective pixel or a dead pixel is a pixel on a liquid crystal display (LCD) that is not functioning properly. The ISO standard ISO 13406-2 distinguishes between three different types of defective pixels, [1] while hardware companies tend to have further distinguishing types. [2] A photograph taken with a damaged image sensor

  7. Product defect - Wikipedia

    en.wikipedia.org/wiki/Product_defect

    A product defect is any characteristic of a product which hinders its usability for the purpose for which it was designed and manufactured. Product defects arise most prominently in legal contexts regarding product safety , where the term is applied to "anything that renders the product not reasonably safe". [ 1 ]

  8. Quality costs - Wikipedia

    en.wikipedia.org/wiki/Quality_costs

    In process improvement efforts, quality costs tite or cost of quality (sometimes abbreviated CoQ or COQ [1]) is a means to quantify the total cost of quality-related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.

  9. Product recall - Wikipedia

    en.wikipedia.org/wiki/Product_recall

    The manufacturers stated they had replicated the alleged defect by driving the car into a solid kerb at between 10–15 mph (16–24 km/h). Despite undertaking the recall, they insisted that the condition could only "arise through misuse". [5] USA (August 1973): The Little Wonder TV antenna was recalled by the CPSC. It was one of the earliest ...