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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Edge • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated.

3. Fix problems with the AOL app on iOS

   help.aol.com/articles/fix-problems-with-the-aol...

   Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window • Open a new email by clicking the Write button on the toolbar.

5. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   Make sure the option "Block All Senders Except Contacts" under "Mail Settings --> Block Senders" is unchecked. If checked, you will not receive messages from anyone not in your contacts. Learn about delivery delays. Messages are often delivered right way though very rarely there may be a delay in transit.

6. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.

7. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem. Try each step in order, then check to see if the issue is resolved before moving on. 1. Check if your device is connected to a network. 2. Update your browser to the latest version. 3.

8. Access AOL Mail on mobile devices

   help.aol.com/articles/aol-mail-mobile-mail

   The AOL App gives you access to all the best of AOL, including Mail's innovative features and settings. With the app version of AOL Mail, you'll be able to add accounts, send mail, organize your mailbox, and more on either Android or iOS.

9. Contact AOL customer support

   help.aol.com/articles/account-management...

   The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.