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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties. [21] [22] Marketing automation focuses on easing the overall marketing process to make it more effective and efficient. CRM tools with marketing automation capabilities can automate repeated tasks ...

  3. Change data capture - Wikipedia

    en.wikipedia.org/wiki/Change_data_capture

    System developers can set up CDC mechanisms in a number of ways and in any one or a combination of system layers from application logic down to physical storage. In a simplified CDC context, one computer system has data believed to have changed from a previous point in time, and a second computer system needs to take action based on that ...

  4. Data deduplication - Wikipedia

    en.wikipedia.org/wiki/Data_deduplication

    In computing, data deduplication is a technique for eliminating duplicate copies of repeating data. Successful implementation of the technique can improve storage utilization, which may in turn lower capital expenditure by reducing the overall amount of storage media required to meet storage capacity needs.

  5. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to add applications to the main Salesforce.com application. [ 52 ] [ failed verification ] These applications are hosted on Salesforce.com infrastructure.

  6. Don't repeat yourself - Wikipedia

    en.wikipedia.org/wiki/Don't_repeat_yourself

    "Don't repeat yourself" (DRY), also known as "duplication is evil", is a principle of software development aimed at reducing repetition of information which is likely to change, replacing it with abstractions that are less likely to change, or using data normalization which avoids redundancy in the first place.

  7. Customer data platform - Wikipedia

    en.wikipedia.org/wiki/Customer_data_platform

    A customer data platform (CDP) is a collection of software which creates a persistent, unified customer database that is accessible to other systems.Data is pulled from multiple sources, cleaned and combined to create a single customer profile.

  8. PowerBuilder - Wikipedia

    en.wikipedia.org/wiki/Powerbuilder

    PowerBuilder has a native data-handling object called a DataWindow, which can be used to create, edit, and display data from a database.This object gives the programmer a number of tools for specifying and controlling user interface appearance and behavior, and also provides simplified access to database content and JSON or XML from Web services.

  9. Timeline of Amazon Web Services - Wikipedia

    en.wikipedia.org/wiki/Timeline_of_Amazon_Web...

    Salesforce.com, a cloud computing company that makes money primarily through its customer relationship management product suite, selects Amazon Web Services as its preferred public cloud infrastructure provider. However, Salesforce.com does not plan to move entirely to Amazon, but rather use Amazon only to meet infrastructure expansion needs in ...