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In March 2021 the Financial Times listed Octopus at number 23 on their list of the fastest growing companies in Europe. [25] In July 2021, Octopus rose 12 places on the UK Customer Service Index to 17th, making it the only energy company in the Top 50. [26]
Octopus Energy was established in 2015 as a retail electricity and gas supplier in the UK, and by December 2019, had over 1.35 million domestic and business customers. Under the Octopus Energy Group brand, it has expanded into energy for business and energy services, and licences its customer handling software to other energy suppliers. [5]
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The company is now the second largest energy supplier in the UK, and has expanded to other markets including Japan and Australia. [ 10 ] [ 11 ] [ 12 ] The Financial Times reported in 2023 that "Octopus’s credentials as a disrupter have helped win the backing of investors including Generation Investment Management , chaired by former US vice ...
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Octopus Renewables Infrastructure Trust (ORIT) is a British investment trust which invests in renewable electricity generation assets in countries in Europe and Australia. [1] It floated on the London Stock Exchange in December 2019, raising £350m.
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Since 2020, OVO Energy has remained susceptible to regulatory action, largely due to issues such as unlawful overcharging and sub-par customer service. In January 2020, OVO Energy agreed to pay £8.9m into Ofgem's voluntary redress fund, after an investigation by Ofgem found instances of undercharging and overcharging, and inaccurate annual ...