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  2. Customer feedback management services - Wikipedia

    en.wikipedia.org/wiki/Customer_Feedback...

    CFO stands for customer feedback optimization, thus the sites being optimized are those for the review, ranking, and giving feedback of goods and or services by customers. In recent years review forums or customer feedback management services have been growing rapidly in influence, with 83% of consumers saying online reviews influence their ...

  3. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    These analytics help improve customer service by finding small problems which can be solved, perhaps by marketing to different parts of a consumer audience differently. [20] For example, through the analysis of a customer base's buying behavior, a company might see that this customer base has not been buying a lot of products recently.

  4. Peer review - Wikipedia

    en.wikipedia.org/wiki/Peer_review

    Peer review, or student peer assessment, is the method by which editors and writers work together in hopes of helping the author establish and further flesh out and develop their own writing. [32] Peer review is widely used in secondary and post-secondary education as part of the writing process.

  5. Peer feedback - Wikipedia

    en.wikipedia.org/wiki/Peer_feedback

    Peer feedback is a practice where feedback is given by one student to another. Peer feedback provides students opportunities to learn from each other. After students finish a writing assignment but before the assignment is handed in to the instructor for a grade, the students have to work together to check each other's work and give comments to the peer partner.

  6. Persuasive technology - Wikipedia

    en.wikipedia.org/wiki/Persuasive_technology

    Persuasive technologies can be categorized by their functional roles. B. J. Fogg proposes the functional triad as a classification of three "basic ways that people view or respond to computing technologies": persuasive technologies can function as tools, media, or social actors – or as more than one at once.

  7. Feedback - Wikipedia

    en.wikipedia.org/wiki/Feedback

    Negative feedback: If the signal feedback is out of phase by 180° with respect to the input signal, the feedback is called negative feedback. As an example of negative feedback, the diagram might represent a cruise control system in a car that matches a target speed such as the speed limit. The controlled system is the car; its input includes ...

  8. Wikipedia:Feedback walkthrough - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Feedback_walkthrough

    Article feedback was found at the bottom of many Wikipedia articles; it is a simple form that readers can use to submit suggestions for improvement. (See screenshot below.) These suggestions are then reviewed by Wikipedia contributors, who can identify and take action on useful feedback -- while ignoring or removing bad submissions.

  9. Social media - Wikipedia

    en.wikipedia.org/wiki/Social_media

    The PLATO system was launched in 1960 at the University of Illinois and subsequently commercially marketed by Control Data Corporation.It offered early forms of social media features with innovations such as Notes, PLATO's message-forum application; TERM-talk, its instant-messaging feature; Talkomatic, perhaps the first online chat room; News Report, a crowdsourced online newspaper, and blog ...