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0 Segment (flight) information, including number of seats booked, status code (for example HK1 - confirmed for one passenger) and fare class; 1 Related PNR record ids. 2 PNR owner identification (airline, CRS user name and role) 3 Other airline Other Service Information (OSI) or Special Service Request (SSR) items; 4 Host airline OSI or SSR items
The first airline will send messages and a copy of the PNR to the second airline confirming the reservation and the second airline will create a separate PNR with its own record locator generated by the second airline’s CRS. If the booking is made through a travel agent then a PNR (and record locator) will exist in the system used by the ...
Before a flight departs, the so-called passenger name list (PNL) is handed over to the departure control system that is used to check-in passengers and baggage. Reservation data such as the number of booked passengers and special service requests is also transferred to flight operations systems, crew management and catering systems.
A mirror image of the passenger name record (PNR) in the airline reservations system is maintained in the GDS system. If a passenger books an itinerary containing air segments of multiple airlines through a travel agency, the passenger name record in the GDS system would hold information on their entire itinerary, while each airline they fly on would only have a portion of the itinerary that ...
An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket , which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ).
When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number. It is possible to print multiple copies of an e-ticket itinerary ...
A boarding pass or boarding card is a document provided by an airline during airport check-in, giving a passenger permission to enter the restricted area of an airport (also known as the airside portion of the airport) and to board the airplane for a particular flight. At a minimum, it identifies the passenger, the flight number, the date, and ...
The main airport in which an airline hub is located normally offers a more thorough and exclusive premium check-in experience, normally inside a separate check-in lounge. For example, Air New Zealand's Auckland International premium check-in lounge provides a dedicated customs clearance counter and direct shortcut access to the security ...