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Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "
Empathy is generally described as the ability to take on another person's perspective, to understand, feel, and possibly share and respond to their experience. [1] [2] [3] There are more (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.
Romantic workplace relationships play a complicated role not only for those involved in the relationship, but also for the employees working with these individuals. Romantic workplace relationships have been known to create polarization in the workplace, employee distraction, and feelings of awkwardness among other employees. [17]
Empathy: adept at modulating the emotional responses of others and helping them to express their emotions; Social skills: excellent communication skills; Personal Competence; Self-Awareness – Know one's internal states, preferences, resources and intuitions. The competencies in this category include:
Emma Seppala distinguishes compassion from empathy and altruism as follows: "... The definition of compassion is often confused with that of empathy. Empathy, as defined by researchers, is the visceral or emotional experience of another person's feelings. It is, in a sense, an automatic mirroring of another's emotion, like tearing up at a ...
Articles relating to empathy, the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another's position.
For example, guilt is the discomfort and regret one feels over one's wrongdoing. [27] It is a social emotion, because it requires the perception that another person is being hurt by this act; and it also has implication in morality, such that the guilty actor, in virtue of feeling distressed and guilty, accepts responsibility for the wrongdoing ...
Empathy-altruism is a form of altruism based on moral emotions or feelings for others. Social exchange theory represents a seemingly altruistic behavior which benefits the altruist and outweighs the cost the altruist bears.