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  2. 360-degree feedback - Wikipedia

    en.wikipedia.org/wiki/360-degree_feedback

    360-degree feedback can include input from external sources who interact with the employee (such as customers and suppliers), subordinates, peers, and supervisors. It differs from traditional performance appraisal, which typically uses downward feedback delivered by supervisors employees, and upward feedback delivered to managers by subordinates.

  3. Kickoff meeting - Wikipedia

    en.wikipedia.org/wiki/Kickoff_meeting

    A kickoff meeting is the first meeting with the project team and with or without the client of the project. [1] [2] This meeting would follow definition of the base elements for the project and other project planning activities. This meeting introduces the members of the project team and the client and provides the opportunity to discuss the ...

  4. Supervisory board - Wikipedia

    en.wikipedia.org/wiki/Supervisory_board

    The supervisors may propose to hold temporary meetings of the board of supervisors. The discussion methods and voting procedures of the board of supervisors shall be prescribed in the articles of association, unless it is otherwise stimulated in this Law. The resolution of the board of supervisors shall be adopted by half or more of the ...

  5. Board of directors - Wikipedia

    en.wikipedia.org/wiki/Board_of_directors

    Tiffany & Co., for example, pays directors an annual retainer of $46,500, an additional annual retainer of $2,500 if the director is also a chairperson of a committee, a per-meeting-attended fee of $2,000 for meetings attended in person, a $500 fee for each meeting attended via telephone, in addition to stock options and retirement benefits. [22]

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Social media such as social networking sites, blogs, and forums can also be used to collect and analyze information. Understanding the customer and capturing this data allows companies to convert customers' signals into information and knowledge that the firm can use to understand a potential customer's desired relations with a brand. [41]

  7. Management - Wikipedia

    en.wikipedia.org/wiki/Management

    Line management roles include supervisors and the front-line team leaders, who oversee the work of regular employees, or volunteers in some voluntary organizations, and provide direction on their work. Line managers often perform the managerial functions that are traditionally considered the core of management.

  8. Information professional - Wikipedia

    en.wikipedia.org/wiki/Information_Professional

    Customer service. An information professional should have the ability to address the information needs of customers. Language proficiency. This is essential in order to manage the information at hand and deal with customer needs. Soft skills. These include skills such as negotiating, conflict resolution, and time management. Management training.

  9. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    The receptionist in the front office will pick up phone calls from customers too, welcome customers and also help customers checking out at last. [6] The employees who work in the lobby of the hotel are also part of the front office as they get in touch with customers directly. They will show customers the way and carry the luggage for them.