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We offer 2 options to declare missing baggage, depending on your arrival airport : online within 48 hours after arrival or at the AIR FRANCE KLM baggage office before leaving the airport.
Air France does everything to ensure your pet's journey goes as smoothly as yours. Transport rules, prohibited animals, rates...Find all the information you need to prepare for your trip. New regulations for travel to the United States If you are traveling with a dog to the United States, new regulations imposed by U.S. health authorities will ...
For any personal item that has been lost or found in an airport's public area (e.g. security checkpoint, boarding gate, etc.), please contact the Lost and Found service in that airport. Opens in new window
* You can check in 24 hours before your flight's departure for all Delta Air Lines flights departing from the United States. The same applies for Air France flights departing from Atlanta and Detroit.
All flights; Flight New York - Amsterdam; Flight New York - London; Flight New York - Madrid; Flight New York - Barcelona
How can I gain access to the Air France lounges? Enjoy complimentary access to our lounges: For yourself and a guest, if you are traveling in the La Première cabin*
Air France offers a personalized Meet & Greet service at the Paris-Orly, Bordeaux, and Nice airports. This service is available when you travel on flights operated by Air France.
Please note: travel agencies set and apply their own issuance fees for the sale of Air France tickets. These fees vary depending on the travel agency.
- If you are bringing a stroller on board, please remember to affix a label displaying your contact information (name, address, phone number and e-mail). - If your child is receiving medical treatment or suffers from travel sickness, please remember to bring his or her medical record and medications.
I check my next flight's boarding gate on the airport screens, Air France kiosks, on the website or app. I follow the yellow signs to my connecting flight's boarding gate.* I go through any security or immigration checkpoints.