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  2. Priceline.com - Wikipedia

    en.wikipedia.org/wiki/Priceline.com

    Priceline's profit from the proceeds is the difference between the price suggested by a customer and the one charged by the service provider. It has also added a more traditional model, called Express Deals, where travelers have presented prices and a geographical perimeter within which the hotel will be located but are not told the name of the ...

  3. Booking Holdings - Wikipedia

    en.wikipedia.org/wiki/Booking_Holdings

    Booking Holdings Inc. is an American travel technology company incorporated under Delaware General Corporation Law and based in Norwalk, Connecticut, that owns and operates several travel fare aggregators and travel fare metasearch engines including namesake and flagship Booking.com, Priceline.com, Agoda, Kayak, Cheapflights, Rentalcars.com, Momondo, and OpenTable.

  4. Record locator - Wikipedia

    en.wikipedia.org/wiki/Record_locator

    In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.

  5. Package redirection scam - Wikipedia

    en.wikipedia.org/wiki/Package_redirection_scam

    A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address.

  6. Airline complaints - Wikipedia

    en.wikipedia.org/wiki/Airline_complaints

    In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...

  7. List of airline codes (F) - Wikipedia

    en.wikipedia.org/wiki/List_of_airline_codes_(F)

    This is a list of all airline codes. The table lists the IATA airline designators , the ICAO airline designators and the airline call signs (telephony designator). Historical assignments are also included for completeness.

  8. For Better Customer Service, Should You Tweet That Complaint?

    www.aol.com/news/2012-11-07-for-better-customer...

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  9. Passenger name record - Wikipedia

    en.wikipedia.org/wiki/Passenger_name_record

    0 Segment (flight) information, including number of seats booked, status code (for example HK1 - confirmed for one passenger) and fare class; 1 Related PNR record ids. 2 PNR owner identification (airline, CRS user name and role) 3 Other airline Other Service Information (OSI) or Special Service Request (SSR) items; 4 Host airline OSI or SSR items