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"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge , John Wanamaker and Marshall Field .
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The 7 Habits of Highly Effective People is a business and self-help book written by Stephen R. Covey. [1] First published in 1989, the book goes over Covey's ideas on how to spur and nurture personal change.
Herb Cohen is an American negotiation expert.. Cohen is a corporate and government negotiator and strategy consultant in areas of commercial dealings and crisis management. He is the author of the New York Times bestseller You Can Negotiate Anything [2] and has written several articles and blogs, and has given countless speeches on topics related to deal-making, sales, negotiating, branding ...
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DAVOS, Switzerland (AP) — Leading business and political figures attending the World Economic Forum meeting in Davos, Switzerland, have discussed and debated topics such as technology, tariffs, climate change, Ukraine, Gaza and the global economy this week. Here is some of what they said:
Motivational posters can have behavioral effects. For example, Mutrie and Blamey, [4] of the University of Glasgow and the Greater Glasgow Health Board, found in one study that their placement of a motivational poster that promotes stair use in front of an escalator and a parallel staircase, in an underground station, doubled the amount of stair use.