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  2. Toronto District School Board - Wikipedia

    en.wikipedia.org/wiki/Toronto_District_School_Board

    The TDSB is the largest school board in Canada [57] and the 4th largest in North America. [citation needed] [58] The record was previously held by the Metropolitan Separate School Board with over 100,000 students until 1998 what is now the Toronto Catholic District School Board. There are more than 239,000 students in nearly 600 schools within ...

  3. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same ...

  4. Team leader - Wikipedia

    en.wikipedia.org/wiki/Team_leader

    In some militaries, notably the United States Army and United States Marine Corps, a team leader is the non-commissioned officer in charge of a fireteam.As the fireteam is the lowest echelon of organization in the military structure, by extension team leaders (or when applicable, assistant team leaders) are the first-line supervisors in the military. [4]

  5. Leadership development - Wikipedia

    en.wikipedia.org/wiki/Leadership_development

    Leadership roles may be formal, with the corresponding authority to make decisions and take responsibility, or they may be informal roles with little official authority (e.g., a member of a team who influences team engagement, purpose and direction; a lateral peer who must listen and negotiate through influence).

  6. Skills-based routing - Wikipedia

    en.wikipedia.org/wiki/Skills-based_routing

    It is an enhancement to the automatic call distributor (ACD) systems found in most call centres. The need for skills-based routing has arisen as call centres have become larger and dealt with a wider variety of call types. In the past, agents answering calls were generally able to be assigned to only one queue taking one type of call.

  7. T-shaped skills - Wikipedia

    en.wikipedia.org/wiki/T-shaped_skills

    The concept of T-shaped skills, or T-shaped persons is a metaphor used in job recruitment to describe the abilities of persons in the workforce.The vertical bar on the letter T represents the depth of related skills and expertise in a single field, whereas the horizontal bar is the ability to collaborate across disciplines with experts in other areas and to apply knowledge in areas of ...

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