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  2. Find missing Address Book contacts in AOL Desktop Gold

    help.aol.com/articles/find-missing-address-book...

    Address Book contacts are automatically synchronized between your AOL Desktop client and the AOL servers. This means that your contacts automatically go with you to any AOL Desktop client you use. If you're unable to see your contacts, check your connectivity, webmail, or reinstall Desktop Gold. 1.

  3. Use full pane contacts in AOL Mail

    help.aol.com/articles/full-pane-contacts-in-aol-mail

    1. Under Views, click Contacts. 2. Click on the contact's name. 3. Click Edit. 4. Make any changes you want to the contact's info. • Click the Camera icon to change the contact's image. 5. Click Save.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties. [21 ...

  5. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to add applications to the main Salesforce.com application. [ 52 ] [ failed verification ] These applications are hosted on Salesforce.com infrastructure.

  6. Wells Fargo cross-selling scandal - Wikipedia

    en.wikipedia.org/wiki/Wells_Fargo_cross-selling...

    For instance, a customer with a checking account might be encouraged to take out a mortgage, or set up a credit card or online banking account. [4] Success by retail banks was measured in part by the average number of products held by a customer, and Wells Fargo was long considered the most successful cross-seller. [ 5 ]

  7. HCL Notes - Wikipedia

    en.wikipedia.org/wiki/HCL_Notes

    HCL Notes (formerly Lotus Notes then IBM Notes [2] [3]) is a proprietary collaborative software platform for Unix (), IBM i, Windows, Linux, and macOS, sold by HCLTech. [4] The client application is called Notes while the server component is branded HCL Domino.

  8. Change data capture - Wikipedia

    en.wikipedia.org/wiki/Change_data_capture

    System developers can set up CDC mechanisms in a number of ways and in any one or a combination of system layers from application logic down to physical storage. In a simplified CDC context, one computer system has data believed to have changed from a previous point in time, and a second computer system needs to take action based on that ...

  9. Criticism of Facebook - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Facebook

    The automated emailing system used when filling out a support form often directs users back to the help center or to pages that are outdated and cannot be accessed, leaving users at a dead end with no further support available. A person who lost access to Facebook or does not have an account has no easy way to contact the company directly.