Search results
Results from the WOW.Com Content Network
GoTo Meeting, previously known as GoToMeeting, is a web conferencing tool developed by GoTo. [2] This software facilitates online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other participants via the Internet in real time.
GoTo Technologies USA, Inc., [3] formerly LogMeIn Inc., [4] is a flexible-work provider of software as a service and cloud-based remote work tools for collaboration and IT management. The company was founded in 2003, and is based in Boston , Massachusetts . [ 5 ]
A user of the service would submit a technical support question through a simple webform and receive Dutch auction bids from online experts to resolve the problem. [10] Upon selecting one of the experts, the user would be connected to him via a chat interface and, optionally, via desktop sharing , whereby the expert could see the user's screen ...
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
Phrases used by the tech savvy to mean that a problem is caused entirely by the fault of the user include PEBKAC [8] (an acronym for "problem exists between keyboard and chair"), PEBCAK [9] (an alternative, but similar, acronym for "problem exists between chair and keyboard"), POBCAK (a US government/military acronym for "problem occurs between ...
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Help; Learn to edit; Community portal; Recent changes; Upload file
Situations which are frequently called computer glitches are incorrectly written software (software bugs), incorrect instructions given by the operator (operator errors, and a failure to account for this possibility might also be considered a software bug), undetected invalid input data (this might also be considered a software bug), undetected ...