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McDonald’s is pulling the plug on an AI-powered voice automated ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, bringing into question the rapid ...
One 2023 TikTok, for example, appears to show the drive-thru assistant place order after order of McDonald’s chicken nuggets on one car’s tab, despite the customers asking it to stop while ...
The fast-food giant will end a test run of its AI drive-through technology partnership with IBM in more than 100 restaurants. The so-called Automated Order Taker will be shut off no later than ...
McDonald’s is taking a step back from artificial intelligence—at the drive-thru, at least. The fast-food giant has ended its two-year partnership with IBM, which saw it testing AI to take ...
On Feb. 10, TikTok user Ren Adams (@resinsbiren) posted a video decrying McDonald’s new artificial intelligence technology, which the company has deployed at a number of drive-thrus around the ...
People have turned to TikTok to show proof of their drive-thru orders gone hilariously awry. Customers Are Losing It Over McDonald’s Malfunctioning A.I. Drive-Thru & We Can’t Stop Laughing ...
Going through the drive-thru at McDonald's is about 30 seconds faster this year compared to 2019, according to a QSR Drive-Thru Study that was just released by customer experience company ...
The fast food giant is buying machine learning startup Dynamic Yield for a reported $300 million, and the first stop for the company's AI is the drive-thru window. McDonald's will use AI to ...