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  2. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product(s) delivered to customer(s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer. The core purpose of Quality ...

  3. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Management should learn their responsibilities, and take on leadership; Supervision should be to help people and machines and gadgets to do a better job; Improve constantly and forever the system of production and service; Institute a vigorous program of education and self-improvement; Drive out fear so that everyone may work effectively for ...

  4. QA/QC - Wikipedia

    en.wikipedia.org/wiki/QA/QC

    QA/QC is the combination of quality assurance, the process or set of processes used to measure and assure the quality of a product, and quality control, the process of ensuring products and services meet consumer expectations.

  5. Responsibility assignment matrix - Wikipedia

    en.wikipedia.org/wiki/Responsibility_assignment...

    In business and project management, a responsibility assignment matrix [1] (RAM), also known as RACI matrix [2] (/ ˈ r eɪ s i /; responsible, accountable, consulted, and informed) [3] [4] or linear responsibility chart [5] (LRC), is a model that describes the participation by various roles in completing tasks or deliverables [4] for a project or business process.

  6. Marketing accountability - Wikipedia

    en.wikipedia.org/wiki/Marketing_accountability

    This knowledge comes from repeated examinations over time that show changes from marketing initiatives (from brand and competition) and the evolution of consumers’ needs. Harold Geneen in his groundbreaking book “Managing” explains the role of an effective CEO: to repeatedly evaluate performance numbers on a continuous basis. Only long ...

  7. Software quality management - Wikipedia

    en.wikipedia.org/wiki/Software_quality_management

    Software Quality Management (SQM) is a management process that aims to develop and manage the quality of software in such a way so as to best ensure that the product meets the quality standards expected by the customer while also meeting any necessary regulatory and developer requirements, if any.

  8. Software testing - Wikipedia

    en.wikipedia.org/wiki/Software_testing

    Software testing is an activity to investigate software under test in order to provide quality-related information to stakeholders. By contrast, QA (quality assurance) is the implementation of policies and procedures intended to prevent defects from reaching customers.

  9. Marketing management - Wikipedia

    en.wikipedia.org/wiki/Marketing_management

    Marketing managers are often responsible for influencing the level, timing, and composition of customer demand. In part, this is because the role of a marketing manager (or sometimes called managing marketer in small- and medium-sized enterprises) can vary significantly based on a business's size, corporate culture, and industry context. For ...