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The answers to all your Walmart.com questions
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Visit the Walmart.com Help Center to find answers to common questions, use our online chat and more. You may also contact our customer service team at 1-800-925-6278 (1-800-WALMART).
You'll find the phone number in our app or when you arrive at the pickup location. Select the Chat with us button for any other concerns about wait times. Delivery Orders
Track Your Order. You can track your order from your shipping confirmation email or by visiting Walmart.com. When your package ships, we'll send you an email with the tracking link. You can use the link at any time to check its progress. Log into your Walmart.com account.
Pharmacy Services. Find a Walmart Pharmacy. Add Pharmacy Access and Verify Identity Online. Manage Family Prescriptions. Download Pharmacy History. Prescription Status and Pharmacy Refill Orders. Unable to Verify Identity (Pharmacy) Reset Walmart Pharmacy PIN. Add or Update Insurance Information.
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To request an order cancellation: Log into your Walmart.com account. Select Account. Select Purchase history. Find the order you want to cancel. Scroll to the bottom and select Request Cancellation, if available. Edit Options Unavailable. You might not have options to edit or cancel your order because: Your order is on its way to you.
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If your item is oversized or you can't take it to your local carrier, contact customer care by selecting the Chat with us button.