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Example: 401 E Fayette St. Please enter service address as it appears on the top portion of your bill. Use abbreviations (West = W, North = N, Street = St, Drive = Dr, etc.)
DPW's customer self-service portal provides a set of tools to help individuals monitor their water consumption, billing, and payment information (see below). The Customer Payment Portal, which launched on Oct. 1, 2022, introduces features to streamline the payment experience.
DPW's customer self-service portal provides a set of tools to help individuals monitor their water consumption, billing, and payment information (see below). The Customer Payment Portal, which launched on Oct. 1, 2022, introduces features to streamline the payment experience.
DPW encourages City residents who need help paying their water bills to apply for financial assistance through the City's Water Assistance Programs. Click here to find information regarding the City of Baltimore Water4All Water Discount Program.
DPW provides safe drinking water to 1.8 million residential and business consumers, making the City of Baltimore the major water supplier for the Baltimore region. In addition to Baltimore City, DPW supplies water to the surrounding counties: Baltimore, Howard, Harford, Carroll, and Anne Arundel.
Click here to learn about your new water bill! Baltimore Service Line Video Tutorial. Watch this short video to learn how to check your water service line material and report the results to the Baltimore Service Line Partnership. Now Available: 2023 Water Quality Report. Weekly Recycling.
Online Payments. The City of Baltimore is introducing a payment website with enhanced customer service features. For more information about setting up and managing your online account, view the Payment System Frequently Asked Questions.